Turnaround time depends on the project’s size and scope. Simple videos like reels or promos usually take 1–2 weeks, while full campaigns or multi-video projects can take 2–3 weeks or more. We’ll give you a clear timeline during our initial chat and always aim to meet deadlines.
We begin each project with a thorough discovery phase, where we gather information about your brand, target audience, and design preferences. This may include questionnaires, meetings, and reviewing any existing brand materials you have. Throughout the design process, we maintain open communication, provide drafts and revisions, and incorporate your feedback to ensure the final design aligns perfectly with your vision and brand identity.
We believe in a collaborative process and value your input at every stage. After the first edit, you’ll have the chance to review and share feedback. We include multiple rounds of revisions to make sure the final video aligns with your vision and expectations.
You’ll receive a polished MP4 video in multiple file sizes, ready to upload to your channels. Need a different format? Just ask — we’re flexible and happy to accommodate.
Yes - we offer ongoing support. Whether it’s re-editing existing videos for new platforms, repackaging content for fresh uses, or building on past shoots to expand your video library, we’re here to help you get long-term value from your footage.
Phone: 0402 333 567
Email: [email protected]
Location: St Kilda East
Operating Hours:
Mon - Fri 9am to 6pm
Saturday - 10am to 2pm
Sunday - CLOSED
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